Warranty
Your Dsoon Trail Camera warranty covers your trail camera for one year. We warrant that your camera will be free from defects in workmanship and materials when operated in normal use and conditions. This warranty will allow Dsoon Trail Cameras, at its discretion, to repair the product or replace it with a new or refurbished unit.
Your Dsoon Trail Camera warranty covers your trail camera for one year. We warrant that your camera will be free from defects in workmanship and materials when operated in normal use and conditions. This warranty will allow Dsoon Trail Cameras, at its discretion, to repair the product or replace it with a new or refurbished unit.
This warranty does not cover cameras that have been:
- Neglected or abused (including, but not limited to, water damage caused by submersion, battery leakage or improper storage).
- Modifications or repairs by unauthorized agents.
- Damaged cameras that have cracked or broken outer cases due to excessive impact, heat, or mishandling.
- Damages caused by wild animals.
Before starting warranty service, please contact us by email: [email protected].Our agents will advise the correct mailing address and RMA number needed for proper service of your unit. You will also need your original receipt or proof of purchase for warranty service. You are responsible for the packaging and shipping cost of your camera unit to our warranty center.